What shipping methods are available?
We use a fast and reliable shipping service for all orders within the United States.
- Shipping Fee: $8.00 per order
- Shipping Area: United States only
Please note:
We currently do not ship to U.S. military bases (APO/FPO addresses).
How long will it take to receive my package?
Estimated delivery time within the United States is 5–8 business days.
Please note that delivery times may be slightly delayed during:
- Peak seasons
- Holidays
- Unexpected carrier delays
You will receive a tracking number via email once your order has been shipped.
Do you ship internationally?
No. At this time, Marrero Jewelers Inc only ships within the United States.
We currently do not offer international shipping.
What payment methods are accepted?
We accept secure payments via PayPal.
When placing an order, you will be redirected to the PayPal payment page to safely complete your transaction using your PayPal account or supported credit/debit cards.
Is buying online safe?
Yes. Your privacy and security are very important to us.
We do not sell, rent, or share your personal information with third parties.
All personal data is handled securely in accordance with our Privacy Policy.
Can I change my order after placing it?
No. Once an order is placed, all details (such as product selection, specifications, and shipping information) are confirmed and cannot be modified.
Please review your order carefully before completing your purchase.
Can I cancel my order?
Yes, you may cancel your order within 6 hours of placing it.
After this timeframe, your order may already be processed and cannot be canceled.
Please note:
A 10% cancellation fee will be applied.
To request a cancellation, please contact us at:
📧 support@marrerojewelersinc.com
Can I return or request a refund?
Yes. We accept returns and refunds within 30 days of delivery, subject to our policy.
- Items must meet return conditions
- Customers are responsible for return shipping costs
For full details, please refer to our Return & Refund Policy.
What is the return policy timeframe?
Our return policy is valid for 30 days from the delivery date.
After 30 days, the order will be considered accepted and we will no longer be able to offer refunds or returns.
I haven’t received my package. What should I do?
If your tracking status shows “Delivered” but you have not received your package:
- Check around your delivery location (mailbox, porch, etc.)
- Ask neighbors or household members
- Contact the shipping carrier using your tracking number
If the issue is still not resolved, please contact us:
📧 support@marrerojewelersinc.com
Our support team will assist you as soon as possible.
Contact Information
If you have any additional questions, feel free to contact us:
Marrero Jewelers Inc
📧 Email: support@marrerojewelersinc.com
🌐 Website: https://marrerojewelersinc.com/